Information on the exercise of the right of withdrawal

Right of withdrawal:
You have the right to withdraw from this contract within a period of 14 calendar days without justification.

The withdrawal period will expire 14 calendar days from the day of delivery of the product.

To exercise the right of withdrawal, you must send us a notification, indicating your name, full address, telephone number and email address, and your decision to withdraw from the contract through an unequivocal statement (for example, a letter sent by mail, fax or email). You can use this withdrawal form model. We remind you that the use of this form is not mandatory.

You also have the option of electronically completing and sending the model withdrawal form or any other unequivocal statement through our website http://elevelandia.com/, by sending it to the email address elena@elevelandia.es. If you resort to this option, we will notify you without delay in a durable medium of receipt of said withdrawal.

To comply with the withdrawal period, it is enough that the communication regarding the exercise by you of this right is sent before the expiration of the period
correspondent.

Consequences of withdrawal:
In case of withdrawal on your part, we will refund all payments received from you, including delivery costs (with the exception of additional costs resulting from the choice by the Client of a different delivery method than the one offered) without undue delay. and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will proceed to make said refund using the same means of payment used by you for the initial transaction, unless you have expressly provided otherwise; In any case, you will not incur any expenses as a result of the refund, but remember that we will retain said amount until we have received the goods.

You can return the delivered products by sending them by mail to C/ Parque del Cubo, nº1, bajo 2, 26005 Logroño (La Rioja), you must assume the direct cost of returning the goods.